Practical Ajax - Enhancing The User Experience

Ajax can be a double-edged sword of sorts. If properly done our users should really have little or no clue that any 'magic' has happened. If overdone (or implemented needlessly - a phenomenon I like to call 'Because I Can...' or 'BIC') our users can be overwhelmed, and/or confused. One of the end goals of implementing an Ajax solution is to give our users an enhanced experience with our application - or at the very least keep them from being annoyed by the experience.

[More]

Would You Consider This Bad Usability?

I propose the title of this blog post as more of a question to my readers (yes it is web related so don't let the backstory fool you). Here's the story. A few weeks back my wife and I decided that we were both going to enter some baked goods into the local county fair in a friendly little competition. You see, I have bested my mother-in-law (a very decorated and proficient baker) in acquiring ribbons a few times over the past few years. So my wife decided to throw her hat in the ring this year.

So she went to the website of the county fair and submitted her entries online. A few days later I hit the same website with the same intentions and was completely stumped. It seemed pretty obvious - click on the 'Online Registration' link right from the home page - how could I screw that up? Unfortunately I kept getting a PDF version of the available categories opposed to an online entry form. I searched and searched the home page - thinking I may be missing something. Frustrated I called my wife into the room to ask her what I was doing wrong. Amazingly she pointed out that the individual category entries in the PDF were in fact hyperlinks to the entry form for that category.

So my issue here is this. While I think the overall idea here is somewhat cool - I feel this is really bad from a usability standpoint. I mean come on - I do this stuff (web development) for a living and I was stumped as to how to get to the actual entry form. At the same time my wife - who admittedly is less web savvy - found out how to enter quite easily. The biggest issue I have is that after figuring this out I went back and searched diligently for any sort of instructions that would have told me how the system worked - and found nothing. There was no text highlighting/coloring/underlining whatsoever in the PDF that indicated that the items were actual links.

Thoughts? Is it just me, or have others seen this before?

cfunited08

cfunited08

Calendar

Sun Mon Tue Wed Thu Fri Sat
    123
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31

Subscribe

Enter your email address to subscribe to this blog.

Tags

actionscript ajax blogging cfsnippets coldfusion flash forms flex misc model-glue off topic personal project learn sql

Recent Comments

Hosting Advice Needed
todd sharp said: Must have been on a box that I'm not on. Thank goodness too, because all of my sites (this blog, cf... [More]

Hosting Advice Needed
Oğuz Demirkapı said: No. And the tickets are still open in support system. :) I think they had a big outage and still ... [More]

Hosting Advice Needed
todd sharp said: Did they say what caused such a long outage? [More]

Hosting Advice Needed
Oğuz Demirkapı said: VPS is back after 13 hours. :) [More]

Hosting Advice Needed
Oğuz Demirkapı said: 12 hours now since the server is down. :( [More]

RSS


coldfusionbloggers

FullAsAGoog MXNA

Consumed By Feed-Squirrel.com